Instinct’s new product recommendations are giving some users the ick
techcrunch.comSarah Perez
Instinct is launching human-curated product and travel recommendations, but the feature is generating user backlash due to unsolicited suggestions appearing without explicit opt-in.
Why it mattersThis illustrates a growing tension between AI/recommendation systems and user preference—platforms pushing curated content users didn't request can erode trust and engagement, which matters for anyone building recommendation features.
From the source: Instinct is rolling out human-curated product and travel recommendations, but some users aren’t happy about getting suggestions they never asked for.Read at techcrunch.com